EFFECTIVE AS OF 01.01.2017
CLIENT AGREEMENT – Standard "Terms and Conditions"
This Client Agreement, as amended from time to time, will apply as of 01.01.2017
1. Scope of this Agreement
This Agreement determines the contractual relationship between AL FAHAD FORTUNE TRADING LLC
("we") and the Client ("you"). You should read carefully, understand and agree with the terms of this Agreement before you enter into a contractual relationship with us.
This Agreement is effective upon acceptance the terms in
a) Registration of new Members / Customers / Partners
b) On an ongoing basis during the operation and usage of our services
2. The Company
AL FAHAD FORTUNE TRADING LLC
, is a company incorporated in the Dubai United Arab Emirates, having its registered address at P.O Box 80278, Dubai United Arab Emirates
3. Our Activities
MaxMargin Solutions is a pioneer in Forex Account Management Software Services globally using internet as a medium of data communication. We develop easy and user friendly online Software Solutions for helping Forex Traders grow their accounts electronically without human intervention
4. Getting our Services
In order to be able to buy and use our services into your Trading Transactions you would need to register yourself as our member on our website https://www.maxmarginfx.com/
and wait for our approval to activate your account. You should maintain an active account for the whole duration of your cooperation with us.
You agree to provide true, current and complete information about yourself during the registration process. If you are an authorized representative of a company, you declare that you have the authority to bind the company to this Agreement. We are required by legislation to obtain, verify, and record information identifying each person who opens an account. Hence, when you open an account, we ask that you provide certain documentation to identify yourself and to verify the information you have submitted to us upon registration, such as an identification card or a passport, a utility bill, a bank statement or any document proving their identity issued by a governmental body. We reserve the right to refuse or reject a registration, at our own discretion or based on regulatory restrictions imposed on us.
You may rest assured that we take all measures to ensure that the information you entrust us with will be treated as confidential.
Once you register yourself with us, you need to set a user name and password that you can use every time you use our services. Please take any necessary actions required to keep this information away from public view and do not share it with others.
You are responsible to protect this information. If you misplace or lose any of the above data or you suspect that someone else has access to them you should notify us immediately, in writing.
All amounts concerned for the purchasing of our services and the operation of your account will be payable United State Dollar (USD) OR Emirati Dirhams (AED)
4.3 Payment Methods
There are 2 primary methods of payment that you may choose among, so as to make your purchases
· Bank Cheque
· Bank transfer
5. Termination of services
You may terminate the services after your purchase if you feel unsatisfactory with our Software performance upon a proper written notice to our administrator on firstname.lastname@example.org
Please note that premature termination might cause the loss in your actual funds because our software is designed to achieve the performance based on the time period. If case you terminate the contract, we will not stand liable for the loss in your funds.
We also have full right to terminate your service upon the appropriate notice of in case of non-payment of license fee over due more than 15 days from its due date.
6. Intellectual Property
All intellectual property of our proprietary, products and services belongs to us. We allow you only the access and the use of our portals and software for the performance of the trading transactions. Intellectual Property includes but it is not limited to any copyright on materials, System and, processes, source code, websites, patents, designs, databases, patents, trademarks, methodology, know how, trade secrets, business plans, promotional and marketing material, in any sort of form. We retain all rights, title and interest in all our Intellectual Property rights, arising out of this Agreement.
7. Use of the Software
We grant you with exclusive and non-transferable license to access and use our proprietary software or third party utilities that we manage, and to benefit from our products and services. You shall not attempt to access or use our website, any utility and applications (i.e. the “System”) that we own, or we manage, for any purpose that is not expressly authorized by this Agreement, including but not limited to the following actions: copy, merge or transfer copies, lease, sublicense, distribute, transfer, adapt, upgrade, modify, translate or timeshare, reverse engineer, disassemble, decompile, alter or amend our Intellectual Property, in whole or part; make variations, enhancements or improvements to the System; alter or amend any or all of the content of our on-line accounts or third party accounts that we manage (or any part thereof); use the System (or any part thereof) to store or otherwise archive in any form, any pricing data or other data provided via the System, for any purpose, without our prior consent.
8. Unauthorized Activities
You agree and acknowledge that you will not use our products and services for any Unauthorized Activity. “Unauthorized Activity” means any act, including but not limited to money laundering, arbitrage, or trading on off market quotes or any other activity involving the purchase of the Financial Products on one market for the immediate resale on another market in order to profit from a price discrepancy or price error. We retain the right to cancel or reserve any transaction and / or to terminate our relationship with you, with immediate effect, where we reasonably believe that such transaction involves an Unauthorized Activity.
9. Exclusion of Liability
You must be over 18 years of age, so as to enter into a contractual relationship with us.
You are aware that our services are currently provided solely electronically. We are not liable for any system failure either from your side or ours, including but not limited to internet connection, electricity power cut, telephone communication failure, high Internet traffic demand, malicious interference / access to your system or ours, hardware error, mobile applications non-compatibility with our System, including our proprietary or third party system. We cannot guarantee that the software and / or the system, that we own or we manage, on behalf of a third party, is uninterrupted and error free or available at all times.
You will not transmit to or in any way, whether directly or indirectly, expose our System to any computer virus or other similarly harmful or malicious material or device.
IN NO EVENT SHALL WE BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, SYSTEM, PRODUCTS AND SERVICES, EXCEPT AS STATED IN THIS AGREEMENT.
You agree to indemnify us and hold harmless with regard to any loss, damage, liability, cost or expense that we may suffer or incur due to your acts or omissions, misrepresenting, misleading acts or breach of your obligations arising out of this contractual relationship.
You also agree to unconditionally indemnify us from all profits and losses in your account you authorized us to host on our VPS server. You will remain solely owner of all profits and losses occur in your trading account on which our software works
11. Risk Warning
We are required by law to inform you that Forex is risky. There are various factors, such as the international currency prices volatility, which is very difficult to predict. Do not enter into transactions or invest funds that are above your financial abilities. Also, certain financial products are not suitable for people without the relevant knowledge and / or experience. This is why we provide you with different options in terms of products and services, depending on your abilities and knowledge. If you would still wish to subscribe to our Wealth Builder software, we will ask you to acknowledge that you are aware of the financial risks.
12. Suspension of Services
In the unlike event that we may need to suspend our services, on both our proprietary and third party software, we will terminate our relationship with you and subsequently close all open positions at payouts fair and reasonable at the time. In such case you unconditionally indemnify us from all profits and losses occur in your account and also from the balance subscription and support fee.
The personal data that we collect from you is safely stored via physical, electronic means and procedural controls, in accordance with applicable legislation and it is treated CONFIDENTIAL, at all times. Your security and data protection is our ultimate goal. We do not distribute, sell or transfer any data of its Clients to any unauthorized, non-affiliated to it, third parties. We may disclose data to third parties, always on a “need to know” basis, for the provision of specific services to us and our customers.
Notwithstanding the above, there are certain cases where information cannot be considered confidential. This occurs where it can be proved that such information is (i) already available to the public, through no act or omission of the recipient or of any other third party owing an obligation of confidence to the receiver; (ii) rightfully received from a third party without any restrictions as to its use or disclosure; (iii) required to be disclosed pursuant to legal or regulatory requirement.
15. Internal / External Links, Broadcasting and Information on our Website
You will see on our website, broadcasts, links to both internal and external websites, such as Live Financial News, relevant to the content and the nature of our services. The scope of this information is to provide you with relevant information to our services, to keep you up to date with the market news, and to give you some background information on the market. These links are not recommendations or advertisement by a third party, but they are to be used purely for information and reference. Hence, we do not assume any liability on the accuracy of such information or for the content of the links and we are not bound by it.
You may be asked to register or subscribe before viewing the content of external links; it is upon your discretion to do so. We do not hold ourselves liable for the material of those links, and / or any exposure that your data may be subject to if you decide to disclose personal information. Notwithstanding the above, if you consider that certain content of external links may be in breach of our rules and policies or they are irrelevant to our business, please notify us by email.
We take all reasonable steps to ensure the accuracy of the content published on our website. However, any information published is presented “as of the date published or indicated”, and may be superseded by subsequent market events or for other reasons. In no circumstances, we guarantee the accuracy of such information that is published purely for reference purposes. Subsequently, we shall not accept liability for any loss or damage that may arise directly or indirectly from the content of the information published on our website.
You may be liable to pay taxes arising out of Forex activities in your account, usually related to the profits generated in your account, depending on the local jurisdictions in which you are a tax resident in. We do not collect any taxes on your behalf. Also, we do not provide you with any tax advice and we do not deal with any tax related issues. Please address any tax related concerns to your tax advisor and your Forex Broker.
17. Changes to this Agreement
We may, at our discretion, change any or all of the terms of this Agreement, at any time and without prior notice. If you make any transaction on or after the amendments to this Agreement have come into effect, you will be deemed to have accepted the changes.
18. How to make a complaint
If you have a complaint, please communicate it to us via email. Please visit https://www.maxmarginfx.com/
for more details. You should rest assured that we investigate on the matter and take the necessary actions so as to assist you accordingly.
19. Hours of Support Service
We supply support services to our users from 4:00 AM GMT to 2:00 PM GMT Sunday to Thursday through our website online support option and telephone number published on our website.
20. Unforeseeable Events – Force Majeure
We will not be liable for any failure in performance of the terms of this Agreement if such failure is caused by certain unforeseeable events, including but not limited to acts of God, war, governmental decree, natural disasters, power failure, failure in communication lines or other network failure, judgment or legal order, strike, or other circumstances, beyond our reasonable control.
Your communication with us is by telephone, e-mail or fax. Please note that our calls are recorded so as to safeguard and protect your interests and for us to ensure the quality of our services. We may, but we are not obligated, retain any communication with you.
22. Legal notice
This Agreement supersedes any prior written or verbal communication or understanding. We may change the terms of this Agreement at any time. Any later version of this document shall supersede all previous versions.
23. Governing Law
It is within our intentions to resolve any matter of concern or dispute with our clients in an amicable manner. Hence, any dispute, miscommunication will be initially addressed to your personal account manager who will attempt to resolve it directly with you. Any dispute that cannot be mutually resolved shall be referred to an arbitrator that will be appointed by both parties (us and you) in writing. This Agreement is governed by the laws of the Dubai, United Arab Emirates